DOMESTIC SHIPPING POLICY
1. Shipment Processing Time.
Please allow 1-3 business days for your order to be processed before it is shipped. Orders are not usually shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Items that are on back order will be shipped out as soon as they become available.
We make every effort to complete orders as soon as possible. Understand that we are a human team, not without flaws. But we do appreciate your patience and understanding. For shipping and order inquiries please visit us at https://martstone.com/pages/contact-us or call (406) 478-6099 .
2. Shipping Rates & Delivery Estimates. For online orders, shipping charges for your order are free. That's right, you read FREE! Estimated delivery dates will be provided once your emailed tracking number has been activated. Domestic delivery takes 3-10 business days, according to the USPS website, but this is not guaranteed.
3. Shipment Confirmation and Order Tracking. You will receive a Shipment Confirmation email once your order has been placed and another email containing your tracking number(s) once the order has shipped. The tracking number will be activated within 24-48 hours.
4. For now, we only ship to All United States except Alaska, Hawaii.
NO SHIPPING DAYS
Martstone observes US national holidays and does not ship on those days.
* COVID-19 UPDATE *
Due to safeguards in place to protect our distribution center employees, shipments will be delayed. We appreciate your patience and we are doing our best to ship all orders on time.
